FAQ
Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 2 days, mass production time needs about 1 weeks , based on quantity.
Q3. Do you have any MOQ limit for order?
A: Low MOQ, 1pc for sample checking is available.Usually MOQ 500pcs
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by EMS ,DHL, UPS, FedEx or TNT. It usually takes 1 week to arrive.Airline and sea shipping also optional.
Q5: Do you offer guarantee for the products?
A: Yes, we offer 30 days warranty to our products.
Q6: How to deal with the faulty ?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. If there is any faulty , if our question , we will send new free of charge . We can promise it .